Privacy Policy

This policy describes how Luminos Labs ("we," "us," "our") collects, uses, and shares information when you visit and use luminoslabs.com. We may use non-personal information internally for optimization, product improvement, research, and analysis, to help us provide you with more relevant information.

What we collect and how we use it

In the process of operating this website, we collect and receive several types of information. Some information is collected automatically and is necessary for the website to function.

Information related to use of the site

We collect information about how visitors use the website, such as pages viewed and general usage patterns. We use internal tools and third-party analytics and marketing services, including Google Analytics and business-visitor identification tools (such as RB2B and Apollo), to collect and analyze this information. Some of this information may be associated with your IP address or general company/organization identity, but is not used to personally identify individual visitors browsing in a private capacity.

Information collected using cookies

Cookies are small text files that may be sent to and saved in your web browser when you access this website. Your browser stores these cookies in a way associated with the site, and you can generally view and manage your cookies through your browser settings, depending on which browser you use.

Personal data

If you submit an inquiry through our contact form, we collect your name, email address, phone number (if provided), company name, and the details of your message, for the sole purpose of responding to your inquiry. If you apply for a role with us, we collect your name, email, and experience details, as well as any comments you provide, for the purpose of recruitment activities. This information is shared internally only with the relevant team members handling that inquiry or application.

Legitimate interests

We may use your information to provide, improve, and customize the services and content we deliver to you. This may include sharing your information for such purposes where necessary to pursue our service delivery and security interests, alongside your own legitimate interest in receiving relevant information from us.

You have the right to object to this processing. If you would like to object, please contact us using the details below.

With whom your information is shared, security, and retention

Our internal staff has access to website traffic information for optimization purposes. This information is generally retained for up to one year, after which it is archived.

For recruitment data, the information is owned by our team and confined within our internal systems, shared only with the individuals involved in a given hiring process. It may pass through third-party data processors we rely on for business operations (for example, cloud and productivity providers), who process it solely on our behalf and only for as long as needed for recruitment purposes.

Your privacy rights

Depending on where you live, you may have certain rights and choices regarding your information, including under the EU General Data Protection Regulation (GDPR) and similar laws.

Access and porting

If you would like access to the information we hold about you, contact us to request a copy. Where legally required, we will provide your information in an accessible format and assist with transferring it to a third party where applicable.

Rectify, restrict, limit, or delete

You can request that we correct, restrict, limit, or delete much of the information we hold about you by contacting us.

Revoke consent

Where we rely on your consent to process your information, you may withdraw that consent at any time by contacting us.

Complain

Without prejudice to any other rights you may have, you also have the right to file a complaint with your local data protection supervisory authority.

Contact us

If you have questions about this policy or would like to exercise any of the rights described above, please contact us.