Complex B2B commerce
without the overhead

We help manufacturers and distributors build digital commerce around complex products, pricing, inventory, fulfillment, and back-office systems, with engineers who think strategically about the business and technology and own execution end to end.

16+ years building complex commerce systems
17 team members with 10+ years at Luminos
11 clients with us for 5+ years

Trusted by companies where commerce runs on real operational complexity.

Chef's Warehouse
Living Spaces
ITA Group
Cengage
Thorlabs
Fjällräven
Crescent Electric
Shutterfly
Vertiv

Most B2B commerce projects underestimate the operational layer.

A modern digital buying experience is only as good as the systems behind it.

For manufacturers and distributors, commerce often depends on:

  • Customer-specific and contract pricing
  • Complex product catalogs and technical attributes
  • Real-time or near-real-time inventory
  • Multiple warehouses and fulfillment rules
  • ERP order validation and credit checks
  • Account hierarchies, roles, and approvals
  • PIM, search, CRM, EDI, tax, payments, freight, and third-party systems

The complexity is real. Our job is to solve it, not compound it. We design these systems to work together clearly, with each responsibility in the right place and no more architecture than the business actually requires.

The capabilities that make complex B2B commerce work.

What We Do
Commerce Experience icon

Commerce Experience

We implement modern B2B commerce platforms and customer portals that support account-based buying, reordering, quoting, approvals, checkout, self-service, and sales-assisted workflows.

Product Data & PIM icon

Product Data & PIM

We structure product data so complex catalogs become searchable, sellable, and manageable across commerce, sales, and back-office systems.

Search & Discovery icon

Search & Discovery

We design search experiences for how B2B buyers actually find complex products, from SKU lookup to technical attributes, compatibility, replacement parts, and application-based discovery.

Commerce Integration

We connect the buying experience to the operational systems that make the business work: ERP, pricing, inventory, orders, fulfillment, EDI, tax, payments, freight, and third-party platforms.

Clean architecture. Lean teams. Predictable delivery.

We design complex commerce systems around clear ownership and lean teams, with senior engineers thinking strategically, making decisions, and owning end-to-end execution. Clients get direct accountability and real-time visibility without unnecessary delivery layers.

Our Approach

Clear system ownership.

Each system should do what it does best, with responsibilities and business logic placed where they can be understood, maintained, and owned. We add custom code, integration layers, and architectural complexity only when the problem actually requires them.

The same people solve and deliver.

Our engineers understand the business context, shape the solution, make the technical decisions, and stay hands-on through implementation. No account layers. No unnecessary handoffs. Just direct ownership from the people doing the work.

AI-accelerated execution. Real-time visibility.

Specialized AI workflows help clarify requirements, accelerate implementation, and automate QA, while our engineers remain accountable for the outcome. Clients have direct visibility into progress, budget, risks, and decisions throughout.

Partnerships that last. Measured in years, not projects.

Many of our clients have worked with us for 8–12 years. Others trust us with mission-critical initiatives that quickly grow into long-term partnerships.

Cleaner's Supply
9+ Years Luminos Client

They are a true partner in our ecommerce success. They actively engage in our ideas, contribute thoughtful solutions, and work alongside us to continuously improve our ecommerce platform. Deadlines are respected, expectations are transparent, and deliverables are consistently completed to the highest standards. We know we can rely on them not only for technical expertise but also for strategic insight.

Crystal Granish, Marketing Director, Cleaner's Supply Inc.

Cleaner's SupplyNational distributor of commercial cleaning supplies and equipment serving janitorial and facility services businesses
Cleaner's Supply logo
Luminos Labs

Every engagement starts the same way. With an honest conversation about where you are and where you want to be.

Let's have that conversation.