Luminos Labs transforms your digital commerce experience for better customer satisfaction, increased revenue, and reduced costs

With 50+ Episerver implementations, Luminos Labs delivers proven ROI to their clients. Be assured of alignment on goals, metrics, and the true scope of projects.

Our eCommerce services use a plan and approach that is scalable, realistic, and metric-oriented. Whether it’s distribution, omnichannel retail, B2C or B2B commerce, Luminos Labs will guide you to success.

Developing an excellent website strategy begins with understanding user needs and desires, your company identity, and the environment.

  • Audience – Persona and journey development, surveys and interviews for insights, participant structure (roles, influencers, gatekeepers, deciders, etc.), and audits
  • Company – Brand assessment, surveys, interviews, metrics, maturity, and influencers
  • Environment – Regulations, technology, influencers, competitive analysis, and trend research

Simplify your customer journey with digital marketing services that attract more organic traffic, allow the creation of smart content campaigns, and deliver the right message to the visitor.

  • Attract – Search Engine Optimization (SEO) strategy, marketing automation, and social engagement
  • Engage – Omnichannel selling, personalization, content strategy, promotions, recommendations, search, and conversion rate optimization (CRO)/analytics
  • Convert – Sign-up, shopping cart, checkout, and content download
  • Retain – Loyalty, advocacy, customer service, nurture campaigns, cart abandonment, and retargeting

Develop a customer-centric, unified experience based on research insights, strategy, architecture, and design.

  • User Experience – Influence strategies, customer mapping, and buyer journey strategy
  • Personalization – Machine learning, product recommendations, and predictive content
  • UX Design – Wireframes and information architecture, mobile design, concept and brand articulation, and style and tone
UX & Creative Design

Luminos Labs has over a decade of experience in highly complex B2B and B2C Episerver digital commerce platform integrations in distribution and omnichannel retail.
Focused on client success, we help our clients and partners by replacing old technology, empowering customers, and improving the organizational adoption of new Episerver eCommerce solutions.

  • Luminosity – Episerver Accelerator – Launch your own customizable Episerver commerce site in 3 months*(*launch website with core features, synchronize your product catalog and orders, and one-time data migration)
  • Episerver Expertise – 50+ implementations, 19 certified developers, and one of only two 2019 Episerver Platinum Partners

Your team will be fully trained on your specific Episerver solution. If desired, Luminos Labs can provide ongoing support and guidance in a variety of ways post-launch.

  • Ownership and Training – Support your IT, marketing, CMS editors, and merchandising teams
  • Post-Launch Services Model – Maintenance agreements, strategy & execution, significant enhancements, and strategic roadmap management

Have all your systems communicate seamlessly and ensure a fast transition with our connectors.

Integration Competencies

  • Address Verification
  • Digital Asset Management (DAM)
  • Enterprise Resource Planning (ERP)
  • Fraud Prevention
  • Loyalty
  • Marketing Automation
  • Order Management Systems (OMS)
  • Payment Gateway
  • Product Information Management (PIM)
  • Product Recommendations
  • Search
  • Shipping
  • Social Media
  • Tax Provider
  • User-Generated Content (UGC) / Ratings & Reviews
  • Web Analytics and Tag Management

“Working with Luminos Labs has even led to a positive culture change here at Bealls. We’ve been able to explore some of the strategies and ideas we weren’t able to before.”

Christy KeeseeBurkesOutlet.comLearn more

“When Fenix Outdoors AG sought to bring their global business lines – both B2C and B2B channels – together in one digital commerce ecosystem, we knew the challenge would be great. We chose Episerver to be the backbone of our new digital experience, and together with our partner, Luminos Labs, we successfully launched the new Episerver’s flexibility to manage multiple brands, sites and catalogs across multiple geographies and languages in one seamless, marketer-friendly user interface was a great asset to us as we map out future experience releases in the coming months.”

Nadir AliHead of Digital at Fenix Outdoor International AGLearn more

“[Luminos Labs] showed us how Episerver could scale to support the complexity of a $5B company and drove the success of this project by tackling high-risk functionality first to ensure an on-time launch. Their expertise on how to architect a tightly-integrated, fast, technology infrastructure enabled us to decrease bounce rates and increase site sessions.”

Gary AndersonVP of Global Marketing at Vertiv Co.Learn more

Get Started with Luminos Labs 

It’s an easy three-step process:

  1. Complete this form to schedule a short call to discuss your needs
  2. Luminos Labs proposes a personalized digital commerce strategy
  3. Your guide helps you through the process of building a digital commerce ecosystem that grows your business and transforms your customer experience

Take the first step today!