Hyperautomation, blockchain, AI security, distributed cloud and autonomous things drive disruption and create opportunities in this year’s strategic technology trends.

We believe innovations in customer experience, business models, and technology will transform digital commerce in the next few years. Technologies from AI to cryptocurrency are changing how we live and what it means to be human. CIOs and IT leaders must help their organizations adapt to this changing world.

The trends are structured around the idea of “people-centric smart spaces,” which means considering how these technologies will affect people (i.e., customers, employees) and the places that they live in (i.e., home, office, car).

Per Gartner,

“Strategic technology trends have the potential both to create opportunity and to drive significant disruption. Enterprise architecture and technology innovation leaders must evaluate these top trends to determine how combinations of trends can power their innovation strategies.”

Gartner, Inc. is a global research and advisory firm providing information, advice, and tools for businesses in IT, finance, HR, customer service and support, legal and compliance, marketing, sales, and supply chain functions. It is a member of the S&P 500. Its headquarters are in Stamford, Connecticut, United States.

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Gartner Top 10 Strategic Technology Trends for 2020, David Cearley, Nick Jones, David Smith, Brian Burke, Arun Chandrasekaran, CK Lu, 21 October 2019 – Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved