A deeper look,
Leveraging Optimizely as a platform, Access Consciousness selected Luminos Labs to drive the digital commerce solution development to re-platform to a highly improved experience.
It was important for Access Consciousness’ new website to have:
- The ability to sell content in various forms, direct to the end consumer
- The ability to sell access to events, direct to the end consumer
- Integration with a third-party site for merchandise sales
- The creation of a facilitator’s portal
- Improved, robust, and advanced search functionality
- The ability to create and manage microsites
- Pages and templates for marketing content
Access Consciousness leveraged the Luminosity Optimizely Accelerator’s multi-site, multi-brand, multi-language, and multi-currency capabilities, Access Consciousness created a global shop for their international visitors. The integrations with CyberSource and NetSuite also support this universal access to provide localized online stores in over 170 countries.
Physical and Digital Products
Customers can purchase digital books and physical copies through improved customer experience. A newly developed Download Center allows buyers to download previously bought books to their devices.
Class Management System
An easy-to-use online interface with extensive back-end logic allows customers to create different classes, register for classes, and make payments for classes. The facilitator version of the class management system also provides screens for Roster and Check-in.
Facilitator Profile Page
Facilitators can purchase a page on the Access Consciousness website to add personal information and promote their teaching services. The data automatically loads information based on the on their profile (e.g., upcoming classes, location, credentials, etc.), to provide the most relevant information and calendar to site visitors. An infinite scrolling (lazy loading) was implemented for users to search for classes and facilitators easily.
A Rule Engine admin tool configures class prerequisites that prevent users from purchasing specific books and services. Administrators can create rules for class registrations, product purchases, and licensing (i.e., a user must have completed Class A, and Class B, before taking Class C) to reflect class needs.
Memberships and Payment Plans
Customers can purchase memberships to Access Consciousness’ services with recurring monthly or quarterly payments using Optimizely payments and CyberSource. In addition to subscription services, users can buy products and use recurring payments as well.
Access Consciousness created an affiliate performance-based marketing program to reward users when they refer buyers. Empowered customers can sign up to share the tools, books, and other products with their friends.
Integration with NetSuite ERP
Access Consciousness and Luminos Labs integrated all NetSuite back-end endpoints using their SDK. The process involved collaboration with the NetSuite consultants to implement the end to end integration.